Before crisis,
there’s connection
CareLoop helps you understand patterns in your experience of living with psychosis - keeping your support team in the loop so you can stay well.
Be empowered
Feel supported between meetings
- Complete simple daily check-ins that help you and your care team understand your symptom patterns over time
- Maintain a personal journal with private thoughts that stay completely confidential
- Feel reassured that significant changes won't go unnoticed, even between scheduled visits
Tools to understand and manage your condition
- Access helpful CBT-informed techniques and coping strategies whenever you need them
- Identify your personal triggers and early warning signs
- Track your progress with clear visual graphs that help you see patterns in your unique experience of psychosis
Take control of your wellbeing journey
- Reduce the need for crisis interventions and hospital stays through earlier awareness
- Build confidence in managing your own recovery with practical, evidence-based tools
- Have more meaningful conversations with your care team thanks to daily insights
Co-designed with care
- Developed alongside service users and care teams to ensure it meets real needs. Used by the NHS and recommended by NICE
- Proven to be safe and effective through clinical evaluation. Your data is securely stored and only shared with your care team
- Entirely optional alongside your usual care, enhancing rather than replacing your existing support
«It made me more aware of my mood changes and I felt engaged in improving my condition.»
— CareLoop user
Simple, secure, and designed for your wellbeing
Simple daily check-ins
Quick questions about how you’re feeling each day – takes around a minute.
Deeper awareness
Clear graphs show how your experience shifts over time, giving you deeper insight
Your care team stays connected
If your responses suggest you might need support, your team is alerted.
CBT-informed tools
Develop effective coping strategies through evidence-based tools.
Designed with you in mind
CareLoop was developed alongside people with lived experience to ensure it meets real needs, not just clinical requirements.
Designed with you in mind
CareLoop was developed alongside people with lived experience to ensure it meets real needs, not just clinical requirements.
Real Lives. Real stories.
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Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
Sophie Medlin, RD
Head of Nutritional Research
Sapien elit risus consectetur ac risus in ut massa. Tempor congue massa odio fermentum enim massa a. Massa amet morbi semper varius. Diam eget eget urna a. Augue quis magna.
Sophie Medlin, RD
Head of Nutritional Research
FAQ
Can anyone use CareLoop?
Not yet. CareLoop is specifically designed for people aged 16 years and older who have experienced psychosis. Your support team must recommend you the app before you can use it. You also need to have access to a smartphone to download it. You should let your support team know if you don't have access to a smartphone and they may be able to help.
How many reminders will I receive?
You will receive a reminder each day. Reminders will arrive at different times during the day.
I am not getting reminders what do I do?
Check reminders are turned on by going to Settings > Reminders on your phone.
Can I turn reminders off?
We recommend keeping reminders on as it can be difficult to remember to answer the CareLoop questions regularly. You can turn reminders off by going to Settings > Reminders on your phone.
How do I answer the questions?
Once you receive a reminder you can access the questionnaire by opening the App and clicking the 'Start Questions' button. You will answer questions by moving the marker along the line shown to select the most accurate description of you feel today. Some questions may need you to select one answer by tapping the answer on the screen most accurate for you today.
How long does it take?
You may have more questions one day compared to another, but it should only take around 1-2 mins to complete a daily questionnaire.
What happens when I finish answering the questions?
You can use other functions in the App or close the App and continue to use your phone as normal.
What happens to my answers?
Your answers are uploaded to a secure server. They are then available to you in the My Data section of the App and to your support team in their dashboard.
Who has access to my data?
Answers to the questions asked in the App are available to you and your support team. Entries in the Mood Diary are private to you and only available in the App. You can find full details of how CareLoop collects, transfers and uses your data in our Privacy Poilcy .
What if I'm finding it difficult to answer a question?
Try to answer all the questions and don't spend too long thinking about your answer. Your first instinct is usually the right answer!
If you experience any difficult feelings when answering the questions, you may like to speak to someone. You can find local and national helpline numbers, and text message support, in the Support section of the app. You can also seek support from someone you know (e.g. a friend or family member) or from a health professional (e.g. your GP or key worker)
What happens if I miss a reminder and don't complete my questions?
It is helpful to answer the CareLoop questions frequently, ideally every day. However, if you miss a day don't worry you can answer the next day.
Can I see my answers?
The answers you give each day are used to create the graphs in the My Data section of the App. You can use these graphs to help understand patterns in your experience of psychosis. The graphs will appear after the first week of answer questions.
There is nothing in the My Data section?
Graphs will appear in the My Data section after the first week of answering questions. If you have been using the App for more than a week and there are no graphs in the My Data section please contact support@careloop.health
Can I use the app for anything else?
Yes. In the Resources section you can find lots of useful information including a Mood Diary, information on common problems and coping strategies you can use to help manage your thoughts and feelings.
How is the Mood Diary different from the questions?
The Mood Diary is available to you in the resources section, and lets you enter short diary notes about how you have been feeling. You can create as many notes are you want on each day. This is useful to help as a reminder of how you've been feeling over time and can help you explain to other people how you've been feeling. Your notes are private to you, they are not shared with your support works and are only available in the App.
Can I get support in the app?
You cannot access your support team or crisis services through the app. In the Support section you will find contact details for national and local support groups and crisis services.
What do I do if I am experiencing a crisis?
If you are concerned about an immediate risk of harm to yourself or someone else phone 999, or if you need an urgent Mental Health assessment or urgent physical care visit the Accident and Emergency Department (A&E). You can also seek support from someone you know (e.g. a partner, family member or friend), from a health professional (e.g. your GP or key worker), or from one of the helplines listed in the Support section in the app.
Can I stop using the app?
People who use the app regularly find it helps them understand and manage their illness but you can stop using the app at anytime. If you stop using the app, you will continue to receive your usual care.
My app isn't working, where do I get help?
If you are having technical difficulties with the app please contact support@careloop.health
How do I give feedback or make a complaint?
We welcome comments and suggestions on things we are doing well and ways to improve. If you would like to make a suggestion or provide feedback please do so by email to contact@careloop.health
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